Shipping

We provide free shipping on all items purchased within our covered European markets. Which includes nearly all EU members counties with the exception of Norway and Switzerland. 

The shipping carriers we use are dependant on the location of the customer and include DHL, DPD, Hermes, and GLS.  

If you ever encountered any problems with one of our shipments please let us know and we will resolve with the carrier to ensure your items arrive in good time. 

Returns

We offer free returns on all Second Script items within our European marketplace.

Please follow the return instructions provided with the shipment.

The return address is:
Lufapak GmbH Neuwied
C/O Labelrail Company Limited
Carl-Borgward-Straße 20
56566 Neuwied
Germany

If you have problems with your shipment or returns please contact our customer service team and we will aim to resolve immediately.  

 

Shipping

We provide free shipping on all items purchased within our covered European markets. Which includes nearly all EU members counties with the exception of Norway and Switzerland. 

The shipping carriers we use are dependant on the location of the customer and include DHL, DPD, Hermes, and GLS.  

If you ever encountered any problems with one of our shipments please let us know and we will resolve with the carrier to ensure your items arrive in good time. 

Returns

We offer free returns on all Second Script items within our European marketplace.

Please follow the return instructions provided with the shipment.

The return address is:
Lufapak GmbH Neuwied
C/O Labelrail Company Limited
Carl-Borgward-Straße 20
56566 Neuwied
Germany

If you have problems with your shipment or returns please contact our customer service team and we will aim to resolve immediately.